Shipping Info

Airmail world zones

All Dog beds if in stock we will endeavour to ship same day, Large and XL cave beds are shipped via parcelforce 48 hour and are tracked and signed for

smaller beds and Snuggle sacks are sent via hermes, signed for

 

All collars and  are made to order and are ready for posting within 5-7 days once an order is recieved.

During busy times of the year then they may take a little longer to arrive.

All orders are posted first class and postage options and destinations should be selected at checkout.

International ordering is avaliable please select which postal Zone as per map above at checkout.

Please note that customs charges, taxes, import duty, etc. charged by the country of destination are payable by the customer, not by Collared Creatures.

Postage charges for up to 2 items are as below:For any larger orders please contact us for prices at  Collared Creatures

UK

Royal Mail 1st class  - £3.50

Royal Mail 1st class Signed For  - £4.95

 

EUROPE

Royal Mail International Standard  £5.50

Royal Mail International Tracked & Signed £9.50

 

USA & CANADA and all World Zone 1

Royal Mail International Standard  £5.50

Royal Mail International Tracked & Signed £10.50

 

Australia / New Zealand World Zone 2

Royal Mail International Standard  £6.00

Royal Mail International Tracked & Signed £10.50

Please note that if your Country does not appear on the postal list at create a delivery address please send message to  collared creatures and I will add it to the list.

 

Returns and exchanges must be sent to the address below within 30 days of purchase, returns are at the customers expense. Item must be new and unused to recieve a refund. To return please contact info@collaredcreatures.com  and ask for a returns authorisation form, a returns form will be e mailed to you. Please include this form in the parcel that is been returned.

Returns address

1 Woodlands Avenue

Stanningley

Leeds

LS28 6QE